years of professional experience
Cloud operations • Service reliability • People leadership
Dobri Boyadzhiev
Sr. Manager @ Redis | AI-assisted ITSM in Cloud Operations
I lead high-performance technical teams that turn complex production systems into reliable services, clear ownership and measurable operational improvement.
people led and developed across teams over the years
availability focus across on-prem and cloud services
students taught and supervised
Leadership profile
Purpose, ownership and growth for high-responsibility technical teams.
My leadership philosophy blends rational decision-making with human intuition: empower people, create clarity and connect technology with measurable business impact.
Lead with purpose
Make the "why" visible, translate priorities into clear targets and align cloud operations work with business outcomes.
Own the outcome
Build accountability through Extreme Ownership: face problems directly, learn from incidents and turn pressure into durable improvement.
Grow resilient people
Develop strong teams through empathy, trust, direct communication, continuous learning and consistent personal growth.
Career timeline
Enterprise, Startup and Academic Experience.
A career shaped by production reliability, product building, technical education and long-term ownership.
Education
Academic foundation in computer science.
University of Library Studies and Information Technologies · UNIBIT. Formal education and research path across information technologies, administrative systems, communications and automated information processing.
PhD
Automated Information Processing and Management Systems
Master's Degree
Business and Administrative Information Technology and Communications
Bachelor's Degree
Information Technologies
Training ecosystem
Built the first MikroTik Academy in Bulgaria and helped scale it nationally.
Certified Trainer and Program Coordinator
Founded Bulgaria's first MikroTik Academy, trained instructors, delivered practical networking programs for ISPs and companies, and helped build a national academy ecosystem.
Basic Concepts of MikroTik RouterOS
A Bulgarian-language RouterOS book by Dobri Boyadzhiev, created to make foundational MikroTik networking concepts structured, practical and accessible.
Hobby perspective
360 aerial panoramas, curiosity from above.
Outside work, I create 360-degree aerial panoramas and publish them on 360Cities. It is a personal hobby built around patience, composition and the habit of seeing landscapes as connected systems.
The value is not only the final image. It is the process: choose the viewpoint, understand the terrain and notice how details change when the perspective becomes wider.
View 360Cities profile ↗Contact
Available for cloud operations, reliability and leadership conversations.
Reach out if you want to discuss cloud operations, reliability practices, leadership in technical teams or professional development.